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Getting Started

Setting up your business profile

3 minutes read time Difficulty: beginner

Setting up your business profile

Your business profile is the first thing customers see. Make it professional and informative.

What to set up

  1. Go to Settings → WhatsApp Accounts → Your Account → Profile
  2. Fill in all fields:
    • Display Name — Your business name (requires Meta approval if changing)
    • About — Short tagline (139 chars max) e.g., "Order on WhatsApp 🛒"
    • Profile Photo — Your logo (square, min 192x192px)
    • Description — What your business does
    • Address — Physical location
    • Email — Business contact email
    • Website — Your website URL
  3. Save

Tips

  • Use a clear, recognizable logo as your profile photo
  • Keep the "About" field actionable and concise
  • Include your website for credibility
  • Update seasonally for promotions

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