We Are Ready to Help

Choose your preferred way to reach us

Still Need Help?

Chat with our team on WhatsApp - average response in 2 minutes.

Start Chat on WhatsApp

Frequently Asked Questions

How does AIsoule connect to WhatsApp?

AIsoule uses Metaโ€™s WhatsApp Cloud API for business messaging and automation.

Do I need a new phone number?

You can use a new number or migrate your existing one. With Coexistence, you can use both app and API on the same number.

Does WhatsApp charge for messages?

Meta charges for applicable delivered template messages by category and destination market. Service and utility charges depend on the accountโ€™s current Meta pricing terms. You pay Meta directly; AIsoule adds 0% markup.

How does platform usage differ from Meta charges?

The platform allowance tracks outgoing messages, excluding failed messages. Meta separately bills applicable delivered template messages to your payment method in Meta Business Manager. Incoming messages and webhook delivery notifications are not extra Meta message charges.

Do I need business verification?

Not required to get started. However, verification is needed for green tick badge and higher messaging limits.