Managing WhatsApp Business accounts
How to add, configure, test, and manage multiple WhatsApp Business accounts in AIsoule.
Configuring outbound webhooks
How to set up webhooks to receive real-time notifications when events happen in AIsoule.
Understanding audit logs
How to use audit logs to track who did what in your AIsoule workspace — user actions, changes, and security events.
Business profile settings
How to set up and customize your WhatsApp Business profile — display name, about, photo, address, and more.
Notification preferences
How to configure notification settings — desktop alerts, sounds, email notifications, and mobile push.
Dark mode and theme settings
How to switch between light mode, dark mode, and system-auto theme in AIsoule.
Language settings (i18n)
How to change the AIsoule interface language — available in English, Spanish, Hindi, Tamil, and Arabic.
Rate limiting and API quotas
Understanding rate limits on login, API calls, and messaging to prevent abuse and ensure platform stability.
Custom actions (webhook, URL, JavaScript)
How to create custom action buttons that trigger webhooks, open URLs, or execute JavaScript in conversations.
Managing canned responses
How to create, organize, and manage canned responses (quick replies) for your team.
WhatsApp Flows (Meta Flows) management
How to create and manage WhatsApp Flows — Meta's native interactive form experiences inside WhatsApp.
Creating and managing message templates
How to create WhatsApp message templates, submit them for Meta approval, and manage your template library.
Template approval process and best practices
Tips for getting your WhatsApp templates approved by Meta quickly.
Setting up teams and assignment strategies
How to create teams, add members, and configure automatic conversation assignment (round-robin, load-balanced).
Creating custom roles and permissions
How to create roles with granular permissions to control what each team member can access and do.
Managing users (invite, deactivate, roles)
Complete guide to user management — adding team members, changing roles, deactivating accounts, and managing access.
Configuring SSO (Google, Microsoft, GitHub)
How to set up Single Sign-On so your team can log in with their existing Google, Microsoft, or GitHub accounts.
Setting up API keys for programmatic access
How to create, manage, and revoke API keys for integrating AIsoule with your systems.