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Text-to-Speech for IVR greetings

2 minutes read time Difficulty: intermediate

Text-to-Speech for IVR greetings

Create professional voice greetings without recording audio — just type the text.

How TTS works

AIsoule uses Piper TTS (an open-source neural TTS engine) to convert your text into natural-sounding speech.

Creating a TTS greeting

  1. In the IVR flow editor, add a Play Message node
  2. Select input type: Text-to-Speech
  3. Type your greeting:
    Welcome to AIsoule. For sales, press 1. For support, press 2. To speak with an agent, press 0.
    
  4. Select voice (language/accent)
  5. Click Preview to hear it
  6. Save

Available voices

  • English (US) — Male/Female
  • English (UK) — Male/Female
  • Hindi — Male/Female
  • Additional languages available

Tips for good TTS

  1. Use punctuation — Commas add natural pauses
  2. Keep sentences short — Easier to understand over phone
  3. Spell out numbers — "Press one" sounds better than "Press 1"
  4. Test and iterate — Listen to the output and adjust wording
  5. Consider recording — For brand-critical greetings, professional recording sounds better

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