Understanding the analytics dashboard
A guide to the AIsoule analytics dashboard — key metrics, widgets, date ranges, and how to customize your view.
Customizing dashboard widgets
How to add, remove, and rearrange dashboard widgets to create your personalized analytics view.
Agent performance analytics
Track your team's response times, message volumes, availability, and conversation handling metrics.
Meta WhatsApp analytics (conversations, pricing)
How to view Meta's WhatsApp analytics — conversation counts, pricing breakdown, template performance, and quality metrics.
Understanding conversation pricing (Meta rates)
How WhatsApp Business API pricing works — conversation categories, per-message costs, and how to optimize spending.
Exporting analytics data
How to export analytics reports and data from AIsoule for external analysis or reporting.
Setting up custom date ranges for reports
How to use date range selectors to view analytics for specific time periods.