Connecting with Zapier and Pabbly Connect

Integrate AIsoule with thousands of apps using automation platforms.

How it works

AIsoule connects to Zapier/Pabbly via webhooks:

1. AIsoule sends events (new message, new contact) to a webhook URL
2. Zapier/Pabbly receives the event and triggers your automation
3. The automation performs actions in other apps (CRM, email, sheets, etc.)

Setting up with Zapier

Trigger: New message in AIsoule

1. In Zapier, create a new Zap
2. Choose trigger: Webhooks by Zapier → Catch Hook
3. Copy the webhook URL Zapier gives you
4. In AIsoule, go to Settings → Webhooks → New Webhook
5. Paste the Zapier URL
6. Select event: message.incoming
7. Save
8. Send a test message to your WhatsApp number
9. In Zapier, click "Test trigger" — you should see the message data

Action: Send message from AIsoule

1. In Zapier, add an action step
2. Choose: Webhooks by Zapier → POST
3. URL: https://app.aisoule.com/api/messages/send
4. Headers: X-API-Key: your_key, Content-Type: application/json
5. Body:

{
  "to": "{{phone_number}}",
  "type": "template",
  "template": {
    "name": "your_template",
    "language": "en",
    "components": []
  }
}

Setting up with Pabbly Connect

Same concept as Zapier:

1. Create a workflow in Pabbly
2. Trigger: Webhook (catch)
3. Copy the Pabbly webhook URL
4. Add it as a webhook in AIsoule
5. Action: Use HTTP/API Request to call AIsoule's API

Common automations

Tips

1. Start simple — One trigger, one action
2. Test thoroughly — Send test data before going live
3. Use filters — Don't trigger on every message (filter by keyword or contact)
4. Monitor runs — Check Zapier/Pabbly dashboard for failed runs
5. Use templates for outbound — API messages outside 24h window need templates