WooCommerce integration setup

Connect your WooCommerce store to automatically send order notifications via WhatsApp.

What the integration does

• Send order confirmation when a purchase is made
• Send shipping updates when order status changes
• Send abandoned cart reminders
• Sync customer data to AIsoule contacts

Setup steps

1. Install the webhook plugin

In your WordPress admin:

1. Go to WooCommerce → Settings → Advanced → Webhooks
2. Create webhooks for the events you want:
   • Order created
   • Order status changed
   • Order completed

2. Configure webhook URL

Set the delivery URL to your AIsoule webhook endpoint:

https://app.aisoule.com/api/webhooks/woocommerce

3. Set up templates

Create WhatsApp templates for each notification:

• order_confirmation — "Hi , your order # is confirmed!"
• order_shipped — "Your order # has been shipped. Track: "
• order_delivered — "Your order # has been delivered!"

4. Map events to templates

In AIsoule Settings → Integrations → WooCommerce:

• Order Created → order_confirmation template
• Order Shipped → order_shipped template
• Order Delivered → order_delivered template

Tips

1. Get opt-in first — Only send to customers who opted in
2. Include order details — Order number, items, tracking link
3. Don't over-message — 2-3 updates per order is enough
4. Test with a test order — Place a test order to verify